FAQ's

<p> <strong>What&nbsp;are&nbsp;the&nbsp;advantages&nbsp;of&nbsp;purchasing&nbsp;a&nbsp;bus&nbsp;ticket&nbsp;with&nbsp;</strong><strong>SVKDT&nbsp;Travels</strong><strong>?</strong></p> <p> <strong>SVKDT&nbsp;Travels</strong>&nbsp;Provides&nbsp;Safe,&nbsp;Reliable,&nbsp;Clean&nbsp;and&nbsp;On&nbsp;Time&nbsp;Travel&nbsp;Service.</p> <p> Some&nbsp;of&nbsp;the&nbsp;advantages&nbsp;of&nbsp;dealing&nbsp;with&nbsp;us&nbsp;are:&nbsp;</p> <p> &nbsp;</p> <p> -&nbsp;You&nbsp;can&nbsp;choose&nbsp;your&nbsp;seat</p> <p> -&nbsp;You&nbsp;can&nbsp;book&nbsp;your&nbsp;bus&nbsp;tickets&nbsp;online,&nbsp;by&nbsp;phone,&nbsp;or&nbsp;in&nbsp;person</p> <p> -&nbsp;You&nbsp;can&nbsp;choose&nbsp;from&nbsp;buses&nbsp;based&nbsp;on&nbsp;boarding&nbsp;points,&nbsp;timing&nbsp;and&nbsp;bus&nbsp;type&nbsp;</p> <p> &nbsp;</p> <p> <strong>Do&nbsp;I&nbsp;need&nbsp;to&nbsp;register&nbsp;to&nbsp;use&nbsp;</strong><strong>SVKDT&nbsp;Travels</strong><strong>?</strong></p> <p> No.&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;Travels&nbsp;does&nbsp;not&nbsp;require&nbsp;its&nbsp;customers&nbsp;to&nbsp;go&nbsp;through&nbsp;a&nbsp;tedious&nbsp;registration&nbsp;process.&nbsp;</p> <p> &nbsp;</p> <p> <strong>Does&nbsp;booking&nbsp;online&nbsp;cost&nbsp;me&nbsp;more?</strong></p> <p> Not&nbsp;at&nbsp;all!</p> <p> &nbsp;</p> <p> <strong><u>Ticket-related</u></strong></p> <p> &nbsp;</p> <p> <strong>I&#39;ve&nbsp;lost&nbsp;my&nbsp;ticket.&nbsp;What&nbsp;should&nbsp;I&nbsp;do&nbsp;now?</strong></p> <p> &nbsp;</p> <p> A&nbsp;copy&nbsp;of&nbsp;the&nbsp;ticket&nbsp;would&nbsp;have&nbsp;been&nbsp;sent&nbsp;to&nbsp;you&nbsp;by&nbsp;e-mail&nbsp;when&nbsp;you&nbsp;booked&nbsp;it.&nbsp;Please&nbsp;take&nbsp;a&nbsp;printout&nbsp;of&nbsp;that&nbsp;mail&nbsp;and&nbsp;produce&nbsp;it&nbsp;at&nbsp;the&nbsp;time&nbsp;of&nbsp;boarding.&nbsp;If&nbsp;you&nbsp;have&nbsp;not&nbsp;received&nbsp;the&nbsp;ticket&nbsp;e-mail,&nbsp;please&nbsp;call&nbsp;any&nbsp;of&nbsp;our&nbsp;call&nbsp;center&nbsp;and&nbsp;our&nbsp;executive&nbsp;will&nbsp;re-send&nbsp;you&nbsp;a&nbsp;copy&nbsp;by&nbsp;mail.</p> <p> &nbsp;</p> <p> <strong><u>Booking-related</u></strong></p> <p> &nbsp;</p> <p> <strong>What&nbsp;is&nbsp;the&nbsp;procedure&nbsp;for&nbsp;booking&nbsp;a&nbsp;ticket?</strong></p> <p> &nbsp;</p> <p> 1.<strong>PHONE&nbsp;BOOKING</strong>:&nbsp;&nbsp;customer&nbsp;has&nbsp;to&nbsp;call&nbsp;the&nbsp;call&nbsp;center&nbsp;of&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;on&nbsp;contact&nbsp;numbers&nbsp;&nbsp;then&nbsp;he&nbsp;has&nbsp;to&nbsp;place&nbsp;a&nbsp;requisition&nbsp;for&nbsp;a&nbsp;particular&nbsp;service,&nbsp;and&nbsp;his&nbsp;seat&nbsp;will&nbsp;be&nbsp;kept&nbsp;on&nbsp;phone&nbsp;booking.&nbsp;It&nbsp;is&nbsp;your&nbsp;responsibility&nbsp;to&nbsp;collect&nbsp;the&nbsp;ticket&nbsp;from&nbsp;our&nbsp;office&nbsp;before&nbsp;given&nbsp;time,&nbsp;lest&nbsp;it&nbsp;will&nbsp;be&nbsp;canceled&nbsp;in&nbsp;auto&nbsp;appropriation.</p> <p> If&nbsp;he&nbsp;does&nbsp;not&nbsp;confirm,&nbsp;the&nbsp;relevant&nbsp;seat&nbsp;will&nbsp;be&nbsp;released.</p> <p> 2.&nbsp;<strong>ONLINE&nbsp;BOOKING</strong>:&nbsp;This&nbsp;facility&nbsp;is&nbsp;available&nbsp;through&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;&nbsp;with&nbsp;the&nbsp;help&nbsp;of&nbsp;debit&nbsp;card,&nbsp;credit&nbsp;card&nbsp;and&nbsp;net&nbsp;banking.</p> <p> 3&nbsp;<strong>AGENT&nbsp;BOOKING</strong>:&nbsp;The&nbsp;customer&nbsp;has&nbsp;to&nbsp;approach&nbsp;the&nbsp;authorized&nbsp;booking&nbsp;agent&nbsp;of&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;and&nbsp;buy&nbsp;a&nbsp;ticket&nbsp;on&nbsp;payment&nbsp;of&nbsp;requisite&nbsp;fare.</p> <p> &nbsp;</p> <p> 4&nbsp;<strong>ONLINE&nbsp;AGENT&nbsp;BOOKINGS</strong>(REDBUS,&nbsp;TRAVELYAARI,&nbsp;TICKETGOOSE,&nbsp;VIA,&nbsp;MAKEMYTRIP&nbsp;ETC):&nbsp;The&nbsp;procedure&nbsp;of&nbsp;ONLINE&nbsp;BOOKING&nbsp;&nbsp;applies&nbsp;to&nbsp;this&nbsp;booking.</p> <p> &nbsp;</p> <p> 5&nbsp;<strong>SVKDT&nbsp;Travels</strong><strong>&nbsp;COUNTER&nbsp;BOOKING</strong>:&nbsp;You&nbsp;can&nbsp;visit&nbsp;to&nbsp;any&nbsp;of&nbsp;our&nbsp;nearest&nbsp;branch.</p> <p> &nbsp;</p> <p> <strong>What&nbsp;I&nbsp;have&nbsp;to&nbsp;do&nbsp;when&nbsp;all&nbsp;seats&nbsp;are&nbsp;sold&nbsp;out&nbsp;per&nbsp;service?</strong></p> <p> &nbsp;</p> <p> You&nbsp;have&nbsp;to&nbsp;select&nbsp;Request&nbsp;button&nbsp;and&nbsp;need&nbsp;to&nbsp;enter&nbsp;your&nbsp;details&nbsp;like&nbsp;Name,&nbsp;Phone&nbsp;Number&nbsp;and&nbsp;e-mail&nbsp;Id,&nbsp;Our&nbsp;call&nbsp;center&nbsp;will&nbsp;get&nbsp;back&nbsp;to&nbsp;you&nbsp;if&nbsp;any&nbsp;seats&nbsp;fall&nbsp;vacant&nbsp;due&nbsp;to&nbsp;cancellation.</p> <p> &nbsp;</p> <p> <strong>Change&nbsp;of&nbsp;boarding&nbsp;place?</strong></p> <p> It&nbsp;is&nbsp;possible.</p> <p> &nbsp;</p> <p> <strong>What&nbsp;is&nbsp;the&nbsp;procedure&nbsp;for&nbsp;postponement&nbsp;of&nbsp;journey-Is&nbsp;proponent&nbsp;possible?&nbsp;If&nbsp;so&nbsp;what&nbsp;is&nbsp;the&nbsp;procedure?</strong></p> <p> <strong>Update&nbsp;Ticket</strong>:&nbsp;</p> <p> You&nbsp;can&nbsp;change&nbsp;your&nbsp;Boarding&nbsp;Address&nbsp;and&nbsp;Mobile&nbsp;No.&nbsp;</p> <p> After&nbsp;the&nbsp;Modification,&nbsp;Please&nbsp;take&nbsp;the&nbsp;updated&nbsp;Print&nbsp;of&nbsp;the&nbsp;Ticket.&nbsp;</p> <p> Pre/Post&nbsp;Pone&nbsp;Ticket:&nbsp;&nbsp;For&nbsp;the&nbsp;pre/post&nbsp;pone,&nbsp;you&nbsp;will&nbsp;get&nbsp;the&nbsp;Coupon&nbsp;to&nbsp;your&nbsp;mail&nbsp;ID&nbsp;with&nbsp;full&nbsp;amount&nbsp;coupon&nbsp;-&nbsp;Limited&nbsp;Validity.</p> <p> Generated&nbsp;coupon&nbsp;can&nbsp;be&nbsp;used&nbsp;for&nbsp;Pre/Postpone&nbsp;within&nbsp;given&nbsp;time.&nbsp;</p> <p> Booking&nbsp;fare&nbsp;amount&nbsp;is&nbsp;less&nbsp;than&nbsp;coupon&nbsp;amount&nbsp;then&nbsp;Difference&nbsp;amount&nbsp;of&nbsp;coupon&nbsp;will&nbsp;&nbsp;&nbsp;not&nbsp;be&nbsp;refunded.&nbsp;</p> <p> For&nbsp;Pre/Postpone&nbsp;ticket,&nbsp;if&nbsp;cancelled&nbsp;the&nbsp;amount/coupon&nbsp;will&nbsp;not&nbsp;be&nbsp;refunded.&nbsp;</p> <p> For&nbsp;Pre/Postpone&nbsp;ticket,&nbsp;it&nbsp;cannot&nbsp;be&nbsp;pre/post&nbsp;poned.&nbsp;</p> <p> Multiple&nbsp;Usage&nbsp;of&nbsp;Coupons&nbsp;(Normal&nbsp;Coupon,&nbsp;Gift&nbsp;Coupon,&nbsp;Pre&nbsp;/&nbsp;Post&nbsp;Pone,&nbsp;Open&nbsp;Coupon)&nbsp;Cannot&nbsp;be&nbsp;used&nbsp;at&nbsp;the&nbsp;Single&nbsp;Booking.</p> <p> &nbsp;</p> <p> <strong>What&nbsp;is&nbsp;the&nbsp;limit&nbsp;of&nbsp;luggage&nbsp;being&nbsp;carried&nbsp;in&nbsp;the&nbsp;bus?</strong></p> <p> Personal&nbsp;luggage&nbsp;like&nbsp;briefcases&nbsp;and&nbsp;suitcases&nbsp;are&nbsp;allowed.</p> <p> <strong>Is&nbsp;there&nbsp;any&nbsp;facility&nbsp;for&nbsp;recharging&nbsp;laptops&nbsp;and&nbsp;mobiles?</strong></p> <p> Depends&nbsp;on&nbsp;the&nbsp;vehicle.</p> <p> &nbsp;</p> <p> <strong>I&nbsp;am&nbsp;a&nbsp;lady&nbsp;passenger-Whether&nbsp;a&nbsp;male&nbsp;is&nbsp;allowed&nbsp;to&nbsp;sit&nbsp;beside&nbsp;me&nbsp;if&nbsp;the&nbsp;seat&nbsp;is&nbsp;vacant?</strong></p> <p> No.</p> <p> &nbsp;</p> <p> <strong><u>Payment-related</u></strong></p> <p> &nbsp;</p> <p> <strong>Does&nbsp;the&nbsp;owner&nbsp;of&nbsp;the&nbsp;credit&nbsp;card&nbsp;with&nbsp;which&nbsp;the&nbsp;ticket&nbsp;is&nbsp;purchased&nbsp;need&nbsp;to&nbsp;be&nbsp;one&nbsp;of&nbsp;the&nbsp;passengers?</strong></p> <p> &nbsp;</p> <p> Not&nbsp;at&nbsp;all!&nbsp;A&nbsp;passenger&nbsp;can&nbsp;use&nbsp;any&nbsp;card&nbsp;to&nbsp;pay&nbsp;for&nbsp;the&nbsp;ticket,&nbsp;not&nbsp;necessarily&nbsp;their&nbsp;own.&nbsp;However,&nbsp;please&nbsp;note&nbsp;that&nbsp;the&nbsp;passenger&nbsp;in&nbsp;whose&nbsp;name&nbsp;the&nbsp;ticket&nbsp;is&nbsp;booked&nbsp;should&nbsp;carry&nbsp;a&nbsp;proof&nbsp;of&nbsp;his&nbsp;identity&nbsp;(along&nbsp;with&nbsp;the&nbsp;ticket)&nbsp;at&nbsp;the&nbsp;time&nbsp;of&nbsp;boarding&nbsp;the&nbsp;bus.&nbsp;</p> <p> &nbsp;</p> <p> <strong>I&nbsp;don&#39;t&nbsp;have&nbsp;a&nbsp;credit&nbsp;card.&nbsp;Can&nbsp;I&nbsp;still&nbsp;buy&nbsp;a&nbsp;bus&nbsp;ticket?</strong></p> <p> &nbsp;</p> <p> Sure&nbsp;you&nbsp;can.&nbsp;You&nbsp;can&nbsp;call&nbsp;us&nbsp;and&nbsp;book&nbsp;your&nbsp;bus&nbsp;ticket&nbsp;over&nbsp;the&nbsp;phone&nbsp;or&nbsp;approaching&nbsp;our&nbsp;offices&nbsp;</p> <p> &nbsp;</p> <p> <strong>What&nbsp;payment&nbsp;options&nbsp;do&nbsp;I&nbsp;have?</strong></p> <p> &nbsp;</p> <p> The&nbsp;different&nbsp;payment&nbsp;options&nbsp;are</p> <p> &bull;&nbsp;Credit&nbsp;card</p> <p> &bull;&nbsp;Debit&nbsp;card&nbsp;</p> <p> &bull;&nbsp;Internet&nbsp;banking&nbsp;(Internet&nbsp;enabled&nbsp;online&nbsp;bank&nbsp;account)</p> <p> &nbsp;</p> <p> <strong>Can&nbsp;I&nbsp;pay&nbsp;using&nbsp;my&nbsp;internet&nbsp;enabled&nbsp;bank&nbsp;account?</strong></p> <p> &nbsp;</p> <p> Yes.&nbsp;You&nbsp;can&nbsp;transfer&nbsp;money&nbsp;from&nbsp;any&nbsp;of&nbsp;your&nbsp;below&nbsp;bank&nbsp;accounts&nbsp;to&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;to&nbsp;buy&nbsp;tickets:&nbsp;</p> <p> ABN&nbsp;Amro&nbsp;Bank&nbsp;Citibank&nbsp;IDBI&nbsp;Bank&nbsp;Punjab&nbsp;National&nbsp;Bank</p> <p> Axis&nbsp;Bank&nbsp;(UTI&nbsp;Bank)&nbsp;Corporation&nbsp;Bank&nbsp;IndusInd&nbsp;Bank&nbsp;State&nbsp;Bank&nbsp;of&nbsp;India&nbsp;(SBI)</p> <p> Bank&nbsp;of&nbsp;India&nbsp;Federal&nbsp;Bank&nbsp;Jammu&nbsp;&amp;&nbsp;Kashmir&nbsp;Bank&nbsp;Union&nbsp;bank&nbsp;of&nbsp;India</p> <p> Bank&nbsp;of&nbsp;Rajasthan&nbsp;HDFC&nbsp;Bank&nbsp;Kotak&nbsp;Bank&nbsp;Yes&nbsp;Bank</p> <p> Centurion&nbsp;Bank&nbsp;of&nbsp;&nbsp;Punjab&nbsp;ICICI&nbsp;Bank&nbsp;Oriental&nbsp;Bank&nbsp;of&nbsp;Commerce&nbsp;&nbsp;&nbsp;&nbsp;and&nbsp;other&nbsp;banks</p> <p> &nbsp;</p> <p> <strong>How&nbsp;does&nbsp;the&nbsp;transaction&nbsp;appear&nbsp;on&nbsp;my&nbsp;card&nbsp;/&nbsp;account&nbsp;statement?</strong></p> <p> &nbsp;</p> <p> Transactions&nbsp;on&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;will&nbsp;appear&nbsp;as&nbsp;bitlasoftware/ticketsimply&nbsp;or&nbsp;CCavenue&nbsp;&amp;&nbsp;EBS&nbsp;in&nbsp;your&nbsp;statement&nbsp;depending&nbsp;on&nbsp;the&nbsp;payment&nbsp;option&nbsp;that&nbsp;you&nbsp;had&nbsp;chosen.&nbsp;</p> <p> &nbsp;</p> <p> <strong>Is&nbsp;it&nbsp;safe&nbsp;to&nbsp;use&nbsp;my&nbsp;credit&nbsp;card&nbsp;on&nbsp;this&nbsp;site?</strong></p> <p> &nbsp;</p> <p> Transactions&nbsp;on&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;are&nbsp;very&nbsp;safe.&nbsp;We&nbsp;employ&nbsp;the&nbsp;best-in-class&nbsp;security&nbsp;and&nbsp;the&nbsp;transactions&nbsp;done&nbsp;are&nbsp;secure.&nbsp;Apart&nbsp;from&nbsp;being&nbsp;certified&nbsp;by&nbsp;Verisign,&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;uses&nbsp;Secured&nbsp;Socket&nbsp;Layers&nbsp;(SSL)&nbsp;data&nbsp;encryption.&nbsp;Using&nbsp;SSL&nbsp;ensures&nbsp;that&nbsp;the&nbsp;information&nbsp;exchanged&nbsp;with&nbsp;us&nbsp;is&nbsp;never&nbsp;transmitted&nbsp;unencrypted,&nbsp;thus&nbsp;protecting&nbsp;the&nbsp;information&nbsp;from&nbsp;being&nbsp;viewed&nbsp;by&nbsp;unauthorized&nbsp;individuals.</p> <p> &nbsp;</p> <p> <strong>Is&nbsp;there&nbsp;any&nbsp;concession&nbsp;for&nbsp;regular&nbsp;customers,&nbsp;physically&nbsp;handicapped&nbsp;or&nbsp;senior&nbsp;citizens&nbsp;or&nbsp;students&nbsp;attending&nbsp;sports&nbsp;meets/events?</strong></p> <p> &nbsp;</p> <p> No.</p> <p> &nbsp;</p> <p> <strong>I&nbsp;have&nbsp;attempted&nbsp;to&nbsp;book&nbsp;a&nbsp;ticket&nbsp;with&nbsp;a&nbsp;credit&nbsp;card&nbsp;online&nbsp;&ndash;&nbsp;the&nbsp;relevant&nbsp;fare&nbsp;amount&nbsp;is&nbsp;deducted&nbsp;but&nbsp;ticket&nbsp;is&nbsp;not&nbsp;delivered?</strong></p> <p> &nbsp;</p> <p> As&nbsp;a&nbsp;matter&nbsp;fact,&nbsp;the&nbsp;amount&nbsp;so&nbsp;shown&nbsp;as&nbsp;deducted&nbsp;is&nbsp;not&nbsp;transferred&nbsp;to&nbsp;our&nbsp;travels&nbsp;A/C&nbsp;&nbsp;.It&nbsp;is&nbsp;a&nbsp;small&nbsp;technical&nbsp;failure&nbsp;that&nbsp;occurs&nbsp;when&nbsp;to&nbsp;persons&nbsp;try&nbsp;simultaneously&nbsp;for&nbsp;the&nbsp;same&nbsp;seat&nbsp;&ndash;&nbsp;the&nbsp;said&nbsp;amount&nbsp;will&nbsp;be&nbsp;transferred&nbsp;to&nbsp;your&nbsp;account&nbsp;by&nbsp;the&nbsp;concerned&nbsp;within&nbsp;7&nbsp;banking&nbsp;days&nbsp;as&nbsp;per&nbsp;banking&nbsp;rules</p> <p> &nbsp;</p> <p> <strong><u>Cancellation-related</u></strong></p> <p> &nbsp;</p> <p> <strong>Can&nbsp;I&nbsp;cancel&nbsp;my&nbsp;ticket&nbsp;online?</strong></p> <p> &nbsp;</p> <p> Yes,&nbsp;The&nbsp;Tickets&nbsp;booked&nbsp;online&nbsp;can&nbsp;be&nbsp;cancelled&nbsp;only&nbsp;online</p> <p> &nbsp;</p> <p> <strong>How&nbsp;can&nbsp;I&nbsp;cancel&nbsp;my&nbsp;bus&nbsp;ticket&nbsp;online?</strong></p> <p> &nbsp;</p> <p> You&nbsp;need&nbsp;to&nbsp;click&nbsp;on&nbsp;Modify&nbsp;Ticket&nbsp;Link&nbsp;provided&nbsp;on&nbsp;home&nbsp;page&nbsp;,&nbsp;ok&nbsp;the&nbsp;terms&nbsp;and&nbsp;conditions&nbsp;and&nbsp;click&nbsp;on&nbsp;the&nbsp;link&nbsp;continue&nbsp;then&nbsp;you&nbsp;need&nbsp;to&nbsp;enter&nbsp;your&nbsp;ticket&nbsp;number&nbsp;and&nbsp;e-mail&nbsp;id&nbsp;or&nbsp;phone&nbsp;number&nbsp;that&nbsp;was&nbsp;provided&nbsp;at&nbsp;the&nbsp;time&nbsp;of&nbsp;booking&nbsp;and&nbsp;click&nbsp;on&nbsp;cancel&nbsp;ticket.</p> <p> &nbsp;</p> <p> <strong><u>Refund-related</u></strong></p> <p> &nbsp;</p> <p> <strong>I&nbsp;missed&nbsp;the&nbsp;bus.&nbsp;Do&nbsp;I&nbsp;get&nbsp;a&nbsp;refund?</strong></p> <p> &nbsp;</p> <p> <strong>SVKDT&nbsp;Travels</strong>&nbsp;provides&nbsp;a&nbsp;100%&nbsp;refund&nbsp;if&nbsp;the&nbsp;bus&nbsp;is&nbsp;missed&nbsp;due&nbsp;to&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;However,&nbsp;if&nbsp;the&nbsp;bus&nbsp;is&nbsp;missed&nbsp;due&nbsp;to&nbsp;any&nbsp;other&nbsp;reason&nbsp;not&nbsp;directly&nbsp;related&nbsp;to&nbsp;<strong>SVKDT&nbsp;Travels</strong>&nbsp;no&nbsp;refund&nbsp;is&nbsp;provided.</p> <p> &nbsp;</p> <p> &nbsp;</p>